fb77 shop Terms and Conditions

1. General Terms and Applicability

These terms and conditions ("Terms") apply to the fb77 shop platform and all services under it. By accessing the site, creating an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using the site.

The fb77 shop platform operates exclusively for users in Bangladesh, and all financial transactions are conducted in Bangladeshi Taka (৳). These Terms have been prepared in accordance with the applicable laws of Bangladesh.

fb77 shop reserves the right to change these Terms at any time. Registered users will be notified of important changes. It is the user's responsibility to check this page regularly.

1.1 Definition of User

"User" refers to any person who has accessed, registered on, or used any service of the fb77 shop website. "Account holder" refers to a registered and verified member.

1.2 Language of the Terms

These Terms are prepared primarily in Bengali. In the event of any conflict, the Bengali version shall be considered final.

2. Account Registration and Eligibility

To open an account on fb77 shop, the user must be a citizen or legal resident of Bangladesh and must be at least 21 years of age. Minors are strictly prohibited from opening an account or using the site.

2.1 Registration Requirements

Each individual may open only one account. If multiple accounts are found, all of them will be closed and the funds held may be forfeited.
All information provided at registration must be accurate and kept up to date. fb77 shop reserves the right to close an account if false information is provided.
A national identity card or equivalent identification document may be required for account verification.
Keeping the account password confidential is the user's own responsibility. Login credentials must not be shared with anyone else.
Operating an account on behalf of a third party is strictly prohibited.

2.2 Account Closure and Suspension

fb77 shop reserves the right to suspend or permanently close any account for any reason, or without stating a reason. However, the balance will be returned if there is no evidence of a breach of the Terms.

If evidence is found that an account is being operated by someone under 21 years of age, the account will be closed immediately and all transactions will be considered void.

3. Financial Transactions and Payment Methods

All deposits and withdrawals on fb77 shop are processed in Bangladeshi Taka (৳). The accepted payment methods on the site are: bKash, Nagad, Rocket, and Upay. Transactions via any other method are not permitted.

3.1 Deposit Conditions

The minimum deposit amount is ৳300. Deposits below this amount will not be processed.
The account used to make the deposit and the fb77 shop account must belong to the same person. Deposits from third-party accounts will not be accepted.
If there is any doubt about a transaction, fb77 shop may request the relevant documents for verification purposes.
Deposits in cryptocurrency or any other digital currency are not accepted.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000.
Withdrawal requests are generally processed within 1 hour.
Account verification must be completed before making a withdrawal.
Withdrawals are generally made via the same payment method used for the deposit.
To withdraw winnings obtained from a bonus, the relevant wagering requirements must be met.

If there is an unusual delay in the withdrawal process, please contact fb77 shop's 24/7 live chat support. The support team provides assistance in both Bengali and English.

4. Bonus and Promotion Terms

fb77 shop offers various bonuses, of which the welcome bonus is the most notable. Each bonus has its own conditions, and failure to comply with them may result in the bonus being cancelled.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, depositing ৳1,000 gives a ৳1,500 bonus for a total balance of ৳2,500; to withdraw winnings from this bonus, you must wager ৳1,500 × 25 = ৳37,500.

4.2 General Bonus Terms

Bonuses are provided as bonus credits, not as direct cash.
To claim a bonus, a deposit must be made within the specified time period of each promotion.
Multiple bonuses cannot be claimed at the same time, unless stated otherwise in a promotion's description.
fb77 shop reserves the right to cancel a bonus if an unusual betting pattern is detected on an account.
Unused bonus credits will be automatically removed after the bonus expires.
fb77 shop may change or discontinue the bonus program at any time.

4.3 Wagering Requirement Rules

Only bets placed in specified game categories will count towards fulfilling the wagering requirement. Cancelled or voided bets will not count towards the wagering calculation. If a low-risk betting strategy is detected (such as placing opposing bets on the same event), the bonus will be cancelled.

5. VIP Membership and Weekly Cashback

fb77 shop's VIP program has three tiers: Bronze, Silver, and Gold. Cashback is provided at each tier based on weekly net losses.

5.1 Cashback Rates

Bronze: up to 0.5% cashback on weekly net losses.
Silver: up to 1.0% cashback on weekly net losses.
Gold: up to 1.5% cashback on weekly net losses.

For example: if a Silver member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 1.0% = ৳200 cashback. Net loss means what remains after subtracting total winnings from total losses for the week.

5.2 VIP Tier Change Rules

VIP tier upgrades depend on regular activity and engagement on the platform. fb77 shop reserves the right to review and change cashback amounts and conditions.

Cashback is provided as bonus credits and separate wagering requirements may also apply to it. Contact the support team for more details.

6. Gaming and Betting Rules

fb77 shop offers slots, live casino, sports betting, and other game categories. The specific rules of each game are determined according to the guidelines of the respective game provider.

6.1 Bet Cancellation and Void

If a bet is not completed due to a technical error, it will be considered cancelled and the bet amount will be returned.
If a sports event is not completed under the specified conditions, the related bet may be voided.
fb77 shop reserves the right to cancel bets placed at clearly incorrect odds.

6.2 Prohibited Activities

Using software or automation to place bets is strictly prohibited.
Operating multiple accounts for the purpose of abusing bonuses is prohibited.
Any form of fraud or deceptive activity will result in immediate account closure.
If betting solely to take advantage of promotional offers ("bonus abuse") is detected, all bonuses and related winnings will be forfeited.

Under fb77 shop's responsible gaming policy, any user may set limits on their account or take a temporary break. Read our responsible gaming guidelines for more details.

7. Personal Information and Privacy

fb77 shop is committed to keeping users' personal information secure. Details on the collection, storage, and use of information can be found on our privacy policy page.

7.1 Purpose of Data Collection

Account verification and identity confirmation.
Processing financial transactions and preventing fraud.
Providing support services and communication.
Improving platform quality and reviewing user experience.

7.2 Use of Cookies

fb77 shop uses cookies to operate the website effectively. By accessing the site, you are considered to have consented to the use of cookies. Details about cookies are provided in the privacy policy.

fb77 shop uses SSL encryption technology to keep all data and financial transactions secure. Personal information is not sold or rented to third parties.

8. Liability and Limitations

The fb77 shop platform provides its services on an "as is" basis. No guarantee is given that the site will operate without interruption or errors.

8.1 Technical Issues

fb77 shop is not responsible for losses resulting from a bet or game session being interrupted due to loss of internet connection, server issues, or any other technical fault. However, a fair resolution will be ensured as far as possible in such situations.

8.2 Third-Party Content

Games and software on fb77 shop are supplied by third-party studios such as Pragmatic Play, PG Soft, Evolution, JILI, and other providers. The performance of this software is under the control of the respective provider, and fb77 shop is not responsible for their technical faults.

8.3 Maximum Liability

In any circumstance, the total liability of fb77 shop will be equal to or less than the total value of the relevant transaction. fb77 shop is not liable for indirect or consequential losses.

9. Copyright and Intellectual Property

All content on the fb77 shop website — logos, designs, text, graphics, software, and other elements — is protected under fb77 shop's copyright. Copying, distributing, or using this content for commercial purposes without prior written permission is prohibited.

9.1 Limited Use Permission

Limited permission is granted to view and use the site's content for personal and non-commercial purposes. This permission is non-transferable and fb77 shop may withdraw it at any time.

10. Dispute Resolution Process

fb77 shop takes any complaint from a user seriously and is committed to resolving it promptly. For any issue, users are requested to first contact the fb77 shop support team.

10.1 How to Submit a Complaint

Immediate assistance is available via 24/7 live chat.
Detailed complaints can be submitted by email. The support team provides assistance in both Bengali and English.
An initial response will be given within a set time after a complaint is received.

10.2 Final Decision

Decisions made by fb77 shop regarding gaming and betting matters will be considered final. In the event of a dispute, fb77 shop's database logs will be used as the primary evidence.

Visit our Frequently Asked Questions (FAQ) page for answers to general questions about our platform — it covers common questions about payments, bonuses, and accounts.

11. Changes to Terms and Effectiveness

fb77 shop reserves the right to change, amend, or cancel these Terms at any time. Updated Terms will take effect as soon as they are published on this page. For important changes, an attempt will be made to notify registered users via email or platform notification.

Continued use of the site after updated Terms are published will be considered acceptance of the new Terms. If any part of the Terms is found to be unenforceable for any reason, the remaining parts will continue in full force.

To learn more about fb77 shop, visit our about us page — it provides a detailed description of the platform's introduction, services, and goals.

11.1 Applicable Law

These Terms shall be interpreted and governed in accordance with the applicable laws of Bangladesh. In the event of any dispute, the jurisdiction of the competent courts of Bangladesh is acknowledged.

11.2 Entire Agreement

These terms and conditions, privacy policy, and any applicable promotional terms together form the complete agreement between fb77 shop and the user. Any prior oral or written understanding on this matter is replaced by this agreement.